Terms of Service
Last updated: April 2026
1. Acceptance of terms
By accessing or using the website ukcallcenter.co.uk, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
2. Entity and jurisdiction
These Terms are entered into with S.H.Y PERFORMANCE SARL (registered office: Agadir, Morocco; secondary establishment: Paris, France). For commercial contracts with clients based in the United Kingdom, these Terms shall be governed by the laws of England and Wales, and disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise agreed in writing in a signed service agreement.
3. Services
S.H.Y PERFORMANCE SARL provides call answering, virtual receptionist, multilingual support, and BPO subcontracting services to businesses in the United Kingdom and Europe under the ukcallcenter.co.uk brand. The specific terms of service delivery are governed by individual service agreements entered into with each client.
4. Website use
You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
5. Intellectual property
All content on this website, including text, graphics, logos, and software, is the property of S.H.Y PERFORMANCE SARL and is protected by applicable copyright laws. You may not reproduce, distribute, or create derivative works without prior written permission.
6. Disclaimer
This website is provided on an 'as is' basis. S.H.Y PERFORMANCE SARL makes no warranties, expressed or implied, regarding the accuracy, completeness, or suitability of the information on this website.
7. Limitation of liability
To the fullest extent permitted by law, S.H.Y PERFORMANCE SARL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website.
8. Changes to these terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.
9. Contact
If you have any questions about these Terms of Service, please contact us at sales@ukcallcenter.co.uk.